Drayage and Chassis Pool Operators: The Intermodal Layer Customers Can Actually See
Drayage carriers moving boxes from POLB terminals to Inland Empire warehouses. Chassis-pool operators managing the equipment underneath. The operational specialty between port and warehouse — and the customer-visibility layer that's been a phone call for thirty years.
The logistics & operations problem in Long Beach
What's really happening with logistics, trucking, and warehouse operators here.
The pattern we see
Your drayage operation tracks every box from terminal to warehouse against a thousand-variable choreography of vessel ETAs, terminal appointments, chassis availability, and HOS limits. Your customers — beneficial cargo owners — call your dispatcher every fifteen minutes asking 'where's my container?' because they have downstream warehouse labor costs that depend on the answer. The TMS knows the answer. The customer is not in the TMS. The phone calls are how the gap is bridged, badly.
How we build for Long Beach
Not a template. A custom stack, assembled for your operation.
A customer-visibility layer that pulls from the TMS and presents the choreography in terms the cargo owner cares about: vessel offload, terminal appointment status, chassis pickup, gate-out timestamp, in-transit milestone, warehouse delivery window. Customers see their box's progress without calling. Your dispatcher's phone stops ringing for status. The TMS stays the source of truth; the customer stops being the missing party in the workflow.
The Port of Long Beach's drayage and chassis ecosystem is the most operationally complex intermodal layer in U.S. logistics, and the operators that scale within it do so because they make the choreography legible to customers. We build the visibility layer between your TMS and your customer's downstream operations — not as a portal, as the bridge that should have existed for two decades.
What we build
Five services. One retainer. Pick what fits, or stack them.
Branded Mobile App, Operated By Us
A branded iOS + Android app for your Long Beach logistics & operations customers, published under your App Store and Play Store accounts so the listing belongs to you. Push notifications, loyalty, and bookings are configured and operated by us.
- iOS and Android, published under your developer accounts so the listings stay yours
- release management, version submissions, and rejections handled on our side
- push notifications and in-app messaging configured by us, on your timing
Customer-Facing Web Platform
A web platform your customers use daily and your Los Angeles County team manages from one screen. We host it, monitor it continuously, and update it on a low-traffic schedule so your operation never gets surprised.
- branded responsive web platform tuned to your operation, not a template
- hosting, SSL, and CDN delivery managed end to end on our infrastructure
- role-aware dashboards (owner / manager / staff) with audit logging on every change
Internal Operations Tool
The internal tool your Long Beach operation has been working around for years. All integrations and uptime monitoring on our side — vendor-side breakage doesn't surface to your team, role-based access for owner / manager / staff, and full action logging on refunds and price changes.
- back-office operations screen designed around how your team actually works
- approval flows, scheduling rules, and exceptions wired into a single system
- scheduled exports for your accountant, plus on-demand audit pulls when needed
Vendor and System Integrations
Samsara, QuickBooks, NetSuite and the rest of your existing stack continue to work, connected by us. Two-way sync, queue-backed retries, and 24/7 monitoring on our side. Your team never sees an integration broken on a Friday night.
- bidirectional connections to your existing CRM, accounting, and operations stack
- queue-backed retries and event monitoring so a vendor outage doesn't surface to your team
- alert routing to our team, not yours, when something does break
Operations and Iteration
A platform team on retainer. Quarterly operations reviews instead of a ticket queue. Promotions go from your one-paragraph brief to live in days. Your role becomes operating the logistics & operations business; ours becomes operating the platform underneath it.
- quarterly operations review with your leadership, tied to revenue and staff-hour outcomes
- platform changes from a one-paragraph brief, deployed in days, not change-orders
- continuous monitoring, security patching, and incident response on our schedule
How we build logistics & operations apps in Long Beach
Three phases. No surprises.
Quarterly Review
Every 90 days we walk through what we adjusted, what we monitored, and what we'd recommend changing next. The platform stays aligned with how your Long Beach logistics & operations operation is actually evolving.
Operations Mapping
We sit with your operations lead and map the exact workflow your Los Angeles County operation runs today. The output is a configuration spec, not a generic discovery template, and it's tied to give shippers self-serve visibility and cut the inbound status-call volume.
Staged Migration
We move your existing data from Samsara and the other tools your Long Beach team uses today, in stages over four to six weeks. Your operation never goes dark; nothing requires a chaotic weekend cutover.
Integrations we plug into
Keep the tools your Long Beach team already knows. We build around them, not over them.
Compliance, architected in
Requirements drive architecture, not retrofits. We scope compliance into the build from day one.
Frequently asked questions
Specific to logistics, trucking, and warehouse operators in Long Beach.
Do you operate platforms for logistics, trucking, and warehouse operators across Los Angeles County?
Yes. We focus on Los Angeles County and surrounding LA County operators. The platform is built once and operated continuously from our side, so geographic coverage isn't tied to a service-call radius. Long Beach logistics, trucking, and warehouse operators typically work with us for years on one flat fee.
What does Rehost cost for a Long Beach logistics & operations operation?
Flat monthly fee. The Business tier ($850/mo) covers most multi-location logistics, trucking, and warehouse operators; the Website tier ($350/mo) fits single-location operators; and Faith communities pay $250/mo per campus. No per-seat charges, no per-transaction cuts, no surprise invoices. give shippers self-serve visibility and cut the inbound status-call volume typically shows up in the first quarter for Long Beach operators.
We're already paying for Samsara and a couple of other tools. What changes?
In most cases the platform replaces three to five subscriptions and connects to the one or two you keep. We audit the existing stack during onboarding, retire the redundant tools, and migrate the data. The first quarter's savings on canceled subscriptions usually offsets a meaningful share of the platform fee.
Does our operations lead need to learn a new tool?
No. The platform is operated by us. Your operations lead keeps the existing routine; the back-office work moves to our team. Front-of-house gets one screen designed for their role, not a dashboard that requires training. Most Long Beach operators describe the transition as the staff noticing fewer logins, not learning a new system.
What happens to our data and accounts if we cancel?
They come with you. Your customer database, App Store and Play Store listings, payment processor connection, and domain are yours. Cancel anytime and we hand back the full export. No lock-in, no exit fee, no clause that holds your customer list hostage.
Keep exploring
Browse related logistics & operations pages and nearby markets.