Mid-Wilshire and K-Town Medical Practices: Your Patient App, Operated For You
Independent practices around Cedars-Sinai, the Koreatown clinic corridor, and Westside specialists deserve a patient experience that matches the care being delivered. We build the booking, intake, and reminder layer once and run it on your behalf — your office team does not become a software administrator.
The healthcare problem in Los Angeles
What's really happening with healthcare practices here.
The pattern we see
You operate an independent practice or small group in LA where patients expect Cedars-Sinai-grade convenience without the Cedars-Sinai overhead. The reality of what you have: a scheduling tool from 2017, a separate intake-form vendor, a HIPAA-compliant texting add-on the front desk hates, and a portal that nobody on your panel actually opens. Each tool costs $99 to $400 per month, and the integration between any two of them breaks every quarter. Meanwhile your front office spends real hours every week reconciling the same patient record across four systems.
How we build for Los Angeles
Not a template. A custom stack, assembled for your operation.
We replace the four-tool stack with one branded patient platform we host and operate end to end. Online booking, intake forms that pre-populate to your EHR, automated reminders, and prescription refill requests live in one app under your practice name. HIPAA, data residency, and audit-trail requirements are architected in, not added later. When the platform needs an update at 11 PM on a Wednesday, our team handles it. Your office staff opens the same screen they always have.
Independent LA practices compete on the patient-experience axis with hospital networks that have full IT departments. We close that gap on a flat monthly fee. Practices we serve along Wilshire and the Westside typically retire three to five vendor subscriptions in the first quarter and recover six to twelve front-office hours per week previously lost to platform-administration work.
What we build
Five services. One retainer. Pick what fits, or stack them.
Branded Mobile App, Operated By Us
A branded iOS + Android app for your Los Angeles healthcare customers, published under your App Store and Play Store accounts so the listing belongs to you. Push notifications, loyalty, and bookings are configured and operated by us.
- iOS and Android, published under your developer accounts so the listings stay yours
- release management, version submissions, and rejections handled on our side
- push notifications and in-app messaging configured by us, on your timing
Customer-Facing Web Platform
A web platform your customers use daily and your Los Angeles County team manages from one screen. We host it, monitor it continuously, and update it on a low-traffic schedule so your operation never gets surprised.
- branded responsive web platform tuned to your operation, not a template
- hosting, SSL, and CDN delivery managed end to end on our infrastructure
- role-aware dashboards (owner / manager / staff) with audit logging on every change
Internal Operations Tool
The internal tool your Los Angeles operation has been working around for years. Audit-ready logs of every record access, on demand, without your team assembling them, role-based access for owner / manager / staff, and full action logging on refunds and price changes.
- back-office operations screen designed around how your team actually works
- approval flows, scheduling rules, and exceptions wired into a single system
- scheduled exports for your accountant, plus on-demand audit pulls when needed
Vendor and System Integrations
Epic, Athenahealth, Kareo and the rest of your existing stack continue to work, connected by us. Two-way sync, queue-backed retries, and 24/7 monitoring on our side. Your team never sees an integration broken on a Friday night.
- bidirectional connections to your existing CRM, accounting, and operations stack
- queue-backed retries and event monitoring so a vendor outage doesn't surface to your team
- alert routing to our team, not yours, when something does break
Operations and Iteration
A platform team on retainer. Quarterly operations reviews instead of a ticket queue. Promotions go from your one-paragraph brief to live in days. Your role becomes operating the healthcare business; ours becomes operating the platform underneath it.
- quarterly operations review with your leadership, tied to revenue and staff-hour outcomes
- platform changes from a one-paragraph brief, deployed in days, not change-orders
- continuous monitoring, security patching, and incident response on our schedule
How we build healthcare apps in Los Angeles
Three phases. No surprises.
Staged Migration
We move your existing data from Epic and the other tools your Los Angeles team uses today, in stages over four to six weeks. Your operation never goes dark; nothing requires a chaotic weekend cutover.
Operate and Adjust
Once live, the platform runs on our side. Monitoring is continuous, updates ship in low-traffic windows, and integrations stay connected on our schedule. Your healthcare team uses one screen designed for their role.
Quarterly Review
Every 90 days we walk through what we adjusted, what we monitored, and what we'd recommend changing next. The platform stays aligned with how your Los Angeles healthcare operation is actually evolving.
Integrations we plug into
Keep the tools your Los Angeles team already knows. We build around them, not over them.
Compliance, architected in
Requirements drive architecture, not retrofits. We scope compliance into the build from day one.
Frequently asked questions
Specific to healthcare practices in Los Angeles.
Do you operate platforms for healthcare practices across Los Angeles County?
Yes. We focus on Los Angeles County and surrounding LA County operators. The platform is built once and operated continuously from our side, so geographic coverage isn't tied to a service-call radius. Los Angeles healthcare practices typically work with us for years on one flat fee.
What does Rehost cost for a Los Angeles healthcare operation?
Flat monthly fee. The Business tier ($850/mo) covers most multi-location healthcare practices; the Website tier ($350/mo) fits single-location operators; and Faith communities pay $250/mo per campus. No per-seat charges, no per-transaction cuts, no surprise invoices. recover front-office hours and quiet the platform-administration burden typically shows up in the first quarter for Los Angeles operators.
How do you handle HIPAA for a Los Angeles healthcare operation?
HIPAA, HITECH requirements are part of the platform from day one, not a retrofit. We architect role-based access, action logging, and data-handling rules to meet the standard, then maintain that posture through every update. Audit trails are queryable on demand, not assembled the week before a review.
Will the platform work with Epic and Athenahealth?
Yes. We integrate with Epic, Athenahealth, Kareo, NextGen, and most adjacent tools your Los Angeles healthcare team already uses. Two-way sync, monitoring, and the integration upkeep stay on our side. If your team uses something niche, we scope the connection during onboarding and build it before go-live.
What happens to our data and accounts if we cancel?
They come with you. Your customer database, App Store and Play Store listings, payment processor connection, and domain are yours. Cancel anytime and we hand back the full export. No lock-in, no exit fee, no clause that holds your customer list hostage.
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