LA Restaurant Operators: Stop Renting Your Customers From DoorDash
Olympic corridor multi-location operators, Highland Park independents, K-Town BBQ groups, Studio City production-catering brands. The platforms taking 25 to 30 percent of every delivery order are also the ones owning your customer relationships. We build you a branded direct channel and run it for you so the relationship and the margin both stay yours.
The restaurants & hospitality problem in Los Angeles
What's really happening with restaurants, bars, and hospitality brands here.
The pattern we see
Your restaurant or hospitality group in LA is paying DoorDash and Uber Eats a quarter to a third of every delivery transaction, and those platforms own the customer who placed the order. You see the order; the platform owns the email, the address, the order history, and the relationship. Every promotion you run gets routed through their algorithm. When they raise their fees or change their terms, your margin shifts overnight and there is nothing you can do about it.
How we build for Los Angeles
Not a template. A custom stack, assembled for your operation.
We build a custom-branded ordering, loyalty, and reservation app published under your accounts in the App Store and Google Play. We run the integrations with your POS, your payment processor, and your fulfillment partner. Direct orders flow into the same kitchen ticket your line already uses. Your customers see your brand. Your team sees one screen. The platform fee that used to go to DoorDash now stays in your business, and the customer database is yours from day one.
LA hospitality operators serve a market that already lives on apps. The question is whether the app on the customer's phone is yours or someone else's. We ship operators along Olympic, Highland Park, and Sunset onto branded apps with first-month direct-order capture rates routinely above 30 percent of delivery volume.
What we build
Five services. One retainer. Pick what fits, or stack them.
Branded Mobile App, Operated By Us
A branded iOS + Android app for your Los Angeles restaurants & hospitality customers, published under your App Store and Play Store accounts so the listing belongs to you. Push notifications, loyalty, and bookings are configured and operated by us.
- iOS and Android, published under your developer accounts so the listings stay yours
- release management, version submissions, and rejections handled on our side
- push notifications and in-app messaging configured by us, on your timing
Customer-Facing Web Platform
A web platform your customers use daily and your Los Angeles County team manages from one screen. We host it, monitor it continuously, and update it on a low-traffic schedule so your operation never gets surprised.
- branded responsive web platform tuned to your operation, not a template
- hosting, SSL, and CDN delivery managed end to end on our infrastructure
- role-aware dashboards (owner / manager / staff) with audit logging on every change
Internal Operations Tool
The internal tool your Los Angeles operation has been working around for years. Every transaction adds to your customer database, never to a third-party platform's, role-based access for owner / manager / staff, and full action logging on refunds and price changes.
- back-office operations screen designed around how your team actually works
- approval flows, scheduling rules, and exceptions wired into a single system
- scheduled exports for your accountant, plus on-demand audit pulls when needed
Vendor and System Integrations
Stripe, Square, Toast and the rest of your existing stack continue to work, connected by us. Two-way sync, queue-backed retries, and 24/7 monitoring on our side. Your team never sees an integration broken on a Friday night.
- bidirectional connections to your existing CRM, accounting, and operations stack
- queue-backed retries and event monitoring so a vendor outage doesn't surface to your team
- alert routing to our team, not yours, when something does break
Operations and Iteration
A platform team on retainer. Quarterly operations reviews instead of a ticket queue. Promotions go from your one-paragraph brief to live in days. Your role becomes operating the restaurants & hospitality business; ours becomes operating the platform underneath it.
- quarterly operations review with your leadership, tied to revenue and staff-hour outcomes
- platform changes from a one-paragraph brief, deployed in days, not change-orders
- continuous monitoring, security patching, and incident response on our schedule
How we build restaurants & hospitality apps in Los Angeles
Three phases. No surprises.
Operate and Adjust
Once live, the platform runs on our side. Monitoring is continuous, updates ship in low-traffic windows, and integrations stay connected on our schedule. Your restaurants & hospitality team uses one screen designed for their role.
Quarterly Review
Every 90 days we walk through what we adjusted, what we monitored, and what we'd recommend changing next. The platform stays aligned with how your Los Angeles restaurants & hospitality operation is actually evolving.
Operations Mapping
We sit with your owner-operator and map the exact workflow your Los Angeles County operation runs today. The output is a configuration spec, not a generic discovery template, and it's tied to recover the platform fees paid to delivery apps and own the customer database.
Integrations we plug into
Keep the tools your Los Angeles team already knows. We build around them, not over them.
Compliance, architected in
Requirements drive architecture, not retrofits. We scope compliance into the build from day one.
Frequently asked questions
Specific to restaurants, bars, and hospitality brands in Los Angeles.
Do you operate platforms for restaurants, bars, and hospitality brands across Los Angeles County?
Yes. We focus on Los Angeles County and surrounding LA County operators. The platform is built once and operated continuously from our side, so geographic coverage isn't tied to a service-call radius. Los Angeles restaurants, bars, and hospitality brands typically work with us for years on one flat fee.
What does Rehost cost for a Los Angeles restaurants & hospitality operation?
Flat monthly fee. The Business tier ($850/mo) covers most multi-location restaurants, bars, and hospitality brands; the Website tier ($350/mo) fits single-location operators; and Faith communities pay $250/mo per campus. No per-seat charges, no per-transaction cuts, no surprise invoices. recover the platform fees paid to delivery apps and own the customer database typically shows up in the first quarter for Los Angeles operators.
What does "operated by Rehost" actually include?
Hosting, monitoring, integration upkeep, vendor migrations, security patches, App Store and Play Store renewals, payment processor changes, and the late-night issue that would otherwise land in your closing manager's lap. Plus a quarterly review where we walk through what we adjusted and what we'd recommend next, tied to recover the platform fees paid to delivery apps and own the customer database.
We're already paying for Stripe and a couple of other tools. What changes?
In most cases the platform replaces three to five subscriptions and connects to the one or two you keep. We audit the existing stack during onboarding, retire the redundant tools, and migrate the data. The first quarter's savings on canceled subscriptions usually offsets a meaningful share of the platform fee.
What happens to our data and accounts if we cancel?
They come with you. Your customer database, App Store and Play Store listings, payment processor connection, and domain are yours. Cancel anytime and we hand back the full export. No lock-in, no exit fee, no clause that holds your customer list hostage.
Keep exploring
Browse related restaurants & hospitality pages and nearby markets.