LA Independent and Boutique Dealerships: Branded Buyer App and Customer Database
Hollywood luxury independents, Westside Toyota and Honda specialists, K-Town used-car operators. The franchised dealers spend millions on customer-retention software. Independents typically have none. We close that gap on a flat monthly fee.
The automotive dealer problem in Los Angeles
What's really happening with auto dealerships and service groups here.
The pattern we see
Your independent or boutique dealership in LA wins on inventory and trust, and loses repeat business because there is no system between the sale and the next purchase three years later. Service reminders aren't automated. Trade-in offers go to whoever bid an ad. The customer database is whatever the F&I manager kept in their CRM. Your franchised competition has $50,000-a-year retention software running every step of this.
How we build for Los Angeles
Not a template. A custom stack, assembled for your operation.
We build a branded customer app with vehicle-history tracking, automated service reminders, trade-in valuation, and pre-approval communications. We integrate with your DMS so the customer record is the same across showroom, service, and finance. The platform is operated by us; your sales floor and service writers continue working how they always have, and the retention loop closes itself.
LA's independent dealership market competes against franchise systems with deep retention software. We level the surface for boutique operators in Hollywood, the Westside, and South Bay so the customer who bought once becomes the customer who buys, services, and trades through your dealership for a decade.
What we build
Five services. One retainer. Pick what fits, or stack them.
Branded Mobile App, Operated By Us
A branded iOS + Android app for your Los Angeles automotive dealer customers, published under your App Store and Play Store accounts so the listing belongs to you. Push notifications, loyalty, and bookings are configured and operated by us.
- iOS and Android, published under your developer accounts so the listings stay yours
- release management, version submissions, and rejections handled on our side
- push notifications and in-app messaging configured by us, on your timing
Customer-Facing Web Platform
A web platform your customers use daily and your Los Angeles County team manages from one screen. We host it, monitor it continuously, and update it on a low-traffic schedule so your operation never gets surprised.
- branded responsive web platform tuned to your operation, not a template
- hosting, SSL, and CDN delivery managed end to end on our infrastructure
- role-aware dashboards (owner / manager / staff) with audit logging on every change
Internal Operations Tool
The internal tool your Los Angeles operation has been working around for years. All integrations and platform admin on our side — sales floor and service writers don't get another dashboard, role-based access for owner / manager / staff, and full action logging on refunds and price changes.
- back-office operations screen designed around how your team actually works
- approval flows, scheduling rules, and exceptions wired into a single system
- scheduled exports for your accountant, plus on-demand audit pulls when needed
Vendor and System Integrations
CDK, Reynolds & Reynolds, Tekion and the rest of your existing stack continue to work, connected by us. Two-way sync, queue-backed retries, and 24/7 monitoring on our side. Your team never sees an integration broken on a Friday night.
- bidirectional connections to your existing CRM, accounting, and operations stack
- queue-backed retries and event monitoring so a vendor outage doesn't surface to your team
- alert routing to our team, not yours, when something does break
Operations and Iteration
A platform team on retainer. Quarterly operations reviews instead of a ticket queue. Promotions go from your one-paragraph brief to live in days. Your role becomes operating the automotive dealer business; ours becomes operating the platform underneath it.
- quarterly operations review with your leadership, tied to revenue and staff-hour outcomes
- platform changes from a one-paragraph brief, deployed in days, not change-orders
- continuous monitoring, security patching, and incident response on our schedule
How we build automotive dealer apps in Los Angeles
Three phases. No surprises.
Staged Migration
We move your existing data from CDK and the other tools your Los Angeles team uses today, in stages over four to six weeks. Your operation never goes dark; nothing requires a chaotic weekend cutover.
Operate and Adjust
Once live, the platform runs on our side. Monitoring is continuous, updates ship in low-traffic windows, and integrations stay connected on our schedule. Your automotive dealer team uses one screen designed for their role.
Quarterly Review
Every 90 days we walk through what we adjusted, what we monitored, and what we'd recommend changing next. The platform stays aligned with how your Los Angeles automotive dealer operation is actually evolving.
Integrations we plug into
Keep the tools your Los Angeles team already knows. We build around them, not over them.
Compliance, architected in
Requirements drive architecture, not retrofits. We scope compliance into the build from day one.
Frequently asked questions
Specific to auto dealerships and service groups in Los Angeles.
Do you operate platforms for auto dealerships and service groups across Los Angeles County?
Yes. We focus on Los Angeles County and surrounding LA County operators. The platform is built once and operated continuously from our side, so geographic coverage isn't tied to a service-call radius. Los Angeles auto dealerships and service groups typically work with us for years on one flat fee.
What does Rehost cost for a Los Angeles automotive dealer operation?
Flat monthly fee. The Business tier ($850/mo) covers most multi-location auto dealerships and service groups; the Website tier ($350/mo) fits single-location operators; and Faith communities pay $250/mo per campus. No per-seat charges, no per-transaction cuts, no surprise invoices. unify sales and service customer records and compress retail delivery time typically shows up in the first quarter for Los Angeles operators.
What does "operated by Rehost" actually include?
Hosting, monitoring, integration upkeep, vendor migrations, security patches, App Store and Play Store renewals, payment processor changes, and the late-night issue that would otherwise land in your closing manager's lap. Plus a quarterly review where we walk through what we adjusted and what we'd recommend next, tied to unify sales and service customer records and compress retail delivery time.
We're already paying for CDK and a couple of other tools. What changes?
In most cases the platform replaces three to five subscriptions and connects to the one or two you keep. We audit the existing stack during onboarding, retire the redundant tools, and migrate the data. The first quarter's savings on canceled subscriptions usually offsets a meaningful share of the platform fee.
What happens to our data and accounts if we cancel?
They come with you. Your customer database, App Store and Play Store listings, payment processor connection, and domain are yours. Cancel anytime and we hand back the full export. No lock-in, no exit fee, no clause that holds your customer list hostage.
Keep exploring
Browse related automotive dealer pages and nearby markets.